top of page

Privacy Policy

​

At Yoga Balance, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, attend classes, make bookings, or purchase products.

​

1. Who We Are

​

Yoga Balance (“we”, “our”, “us”) provides yoga classes, workshops, private sessions, workplace wellness programmes, and apparel.
If you have any questions about this Privacy Policy or how we use your information, please contact us at:
Email: shaundthomas79@yahoo.co.uk

​

2. What Information We Collect

​

We may collect the following types of information:

  • Personal details: Name, email address, phone number, and address (for bookings or purchases).

  • Payment details: Bank transfer information or payment confirmations (we do not store full bank details).

  • Health information: Voluntarily shared details about injuries, medical conditions, or other relevant health notes to ensure your safety during yoga sessions.

  • Booking information: Class preferences, attendance records, and communication history.

  • Website data: Information such as cookies, IP address, and browsing behaviour, collected via our website or social media pages.

  • ​

3. How We Use Your Information

​

We use your personal information to:

  • Manage bookings, payments, and communication about your sessions or orders.

  • Personalise and tailor your yoga experience based on your goals and health information.

  • Keep you informed about classes, events, or offers (if you’ve opted in to receive updates).

  • Maintain accurate records for business, tax, and insurance purposes.

  • Improve our services and website experience.

  • ​

4. Legal Basis for Processing

​

Under UK GDPR, we process your personal information on the following lawful bases:

  • Contractual necessity: To provide the services or products you have requested.

  • Consent: When you opt in to receive newsletters or share health information.

  • Legal obligation: To comply with tax, accounting, and insurance requirements.

  • Legitimate interest: To improve our services and maintain client relationships.

  • ​

5. How We Store and Protect Your Information

​

We take appropriate technical and organisational measures to keep your data secure, including encrypted storage and password protection.
Personal information is only accessible to authorised staff and is retained only for as long as necessary to provide services or comply with legal obligations.

​

6. Sharing Your Information

​

We do not sell or rent your personal information.
We may share limited data with trusted third parties when necessary, such as:

  • Payment processors or banks for completing transactions.

  • Insurance providers, only where required.

  • Website and email service providers for communication and booking management.
    All third parties are required to comply with UK GDPR standards.

​

7. Your Rights

​

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your data (“right to be forgotten”).

  • Withdraw consent for marketing or data use at any time.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled (www.ico.org.uk).

To exercise your rights, please contact us at shaundthomas79@yahoo.co.uk

​

8. Cookies and Website Tracking

​

Our website may use cookies to improve user experience and site performance. You can adjust your browser settings to disable cookies at any time.

​

9. Updates to This Policy

​

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the “Effective Date” noted at the top.

​

10. Contact Us

​

For all privacy-related questions or requests, please contact:
Yoga Balance
Email: shaundthomas79@yahoo.co.uk

bottom of page